About The Yeomen

The Yeomen is a community of customer support folks. We believe stellar care turns customers into promoters. Whether your current support system needs a tune up, or you just need someone to handle your help desk, The Yeomen are here for you. Let us know how we can help! :)

Jim Coe founded The Yeomen in the summer of 2013. Since then, we’ve grown to a team of 23 on three continents supporting a variety of languages. We are building a globally-distributed team to provide extended hours of service while ensuring that our staff can work a normal day. The Yeomen is committed to the happiness of our employees.

Good community support transcends context, so we work with a variety of companies. Some sell physical products and software while others provide platforms for expression and empowerment. Still others aggregate news and market information to better inform their audience. All of them see the value of making sure their clients are well cared for.

The Yeomen are strong advocates of community. We believe the empathy and engagement that we invest in our customers should be reflected in our own workspace. Teamwork is the core of how we operate. We collaborate with one another, work together to solve problems, and take equal share in our successes. We celebrate and embrace diverse personalities, encourage social interaction, and welcome opportunities for our own team members to engage with each other’s insights and ideas. We also like our fun. If you can speak in gifs and emoticons, then you may be a good fit for our community.

Thinking about joining us? Here are some of the best things about being on our team:

β€’ You can work from your home, at a coffee shop, by the pool, or pretty much anywhere you can find WiFi.
β€’ Our salaries and benefits are competitive for our industry.
β€’ You get a shiny MacBook and all kinds of software tools for making your work time productive and enjoyable.
β€’ Our clients are awesome, and so are the people that use their products.
We live in a never-ending stream of meme references.

  • Recruiter

    The Yeomen Help for your help desk! The Yeomen is a community of product support folks. We believe stellar care turns customers into advocates.
    • Various
    • March 8
  • Customer Support

    The Yeomen Help for your help desk! The Yeomen is a community of product support folks. We believe stellar care turns customers into advocates.
    • Support
    • February 24
  • Community Support (Vimeo)

    The Yeomen Help for your help desk! The Yeomen is a community of product support folks. We believe stellar care turns customers into advocates.
    • Support
    • February 15