About Kasa
The role
Own execution of operational projects end to end for Kasa properties.
About the team
Operations team supporting Kasa properties and programs.
Day in the life of a Kasa Program Associate
Delivering on Operations Projects: Own project execution end to end, overhaul SOPs, use AI to automate health checks and deliverables, scope product and tooling improvements.
Change Management: Own change management for rollouts to property and operations teams.
Data and Self-Review: Flag problems early, define success metrics, track outcomes and retros.
Experience
- 2+ years operations, project coordination, or hospitality
- Manage multiple projects
- Bachelor's degree or equivalent preferred, not required
Your attributes
- Generalist; change-ready; data-forward
- Strong written communication
- Tech-savvy (Google Suite, Notion, Claude, Slack)
- Travel-ready
Plus if
Hospitality operations or multi-property experience.
In one year you will succeed at Kasa by
Delivering operational projects, driving adoption, and improving property operations.
Benefits
- Remote work
- Kasa Travel Credit
- Stock options
- Flexible PTO
- 401(k)
- Health coverage
- Wifi, cell, and home-office stipends
