Overview

About Kasa

The role

Own execution of operational projects end to end for Kasa properties.

About the team

Operations team supporting Kasa properties and programs.

Day in the life of a Kasa Program Associate

Delivering on Operations Projects: Own project execution end to end, overhaul SOPs, use AI to automate health checks and deliverables, scope product and tooling improvements.

Change Management: Own change management for rollouts to property and operations teams.

Data and Self-Review: Flag problems early, define success metrics, track outcomes and retros.

Experience

  • 2+ years operations, project coordination, or hospitality
  • Manage multiple projects
  • Bachelor's degree or equivalent preferred, not required

Your attributes

  • Generalist; change-ready; data-forward
  • Strong written communication
  • Tech-savvy (Google Suite, Notion, Claude, Slack)
  • Travel-ready

Plus if

Hospitality operations or multi-property experience.

In one year you will succeed at Kasa by

Delivering operational projects, driving adoption, and improving property operations.

Benefits

  • Remote work
  • Kasa Travel Credit
  • Stock options
  • Flexible PTO
  • 401(k)
  • Health coverage
  • Wifi, cell, and home-office stipends