User Experience Researcher Intern

Overview

Stack Overflow exists to serve developers. Whether we’re helping developers get answers to their questions or find a new job, we build products that make millions of developers’ lives better every day. As a UX research intern, you’ll have a major impact on our platform by leading research in a product area and equipping that product team with insightful, actionable user research.

We’re looking for someone with practical research experience – in academia or otherwise – who is excited to evangelize user research within the company. You’ll have an immediate impact by joining work on an existing product – executing both exploratory and evaluative research in the 10 weeks of your internship. This internship has the potential to lead to an eventual full-time position for the right candidate.

What you’ll do:

• Partner with a research mentor as well as members of your product team to explore a product domain and rapidly iterate on features
• Create research plans with your product team, then execute & provide analysis on the results of those studies
• Recruit study participants – primarily developers
• Shape future product direction with clear, actionable write-ups of your findings

What we want to see:

• In-progress advanced (MA, PhD) degree in HCI, Human Factors, Psychology, Sociology, or other related subject
• Experience with and/or knowledge of a range of qualitative research methodologies, including user interviews, usability testing, diary studies, and surveying
• Demonstrated leadership abilities: ability to take full ownership over a research project from beginning to end
• Comfort with conducting research and other day-to-day job functions remotely through video chat
• Highly organized approach to managing and conducting research projects

Excellent written communication skills, and an ability to explain research outcomes to a wide audience

Diverse teams build better products

Legally, we need you to know this: Stack Exchange, Inc. does not discriminate in employment matters on the basis of race, color, religion, gender, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other protected class. We support workplace diversity.

But we want to add this: We strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better products. We are working hard to increase the diversity of our team wherever we can and we actively encourage everyone to consider becoming a part of it.