Technical Writer (Product Marketing)

Overview

Have you ever wondered what happens inside the cloud?

Based in New York, DigitalOcean is a dynamic, high-growth technology company that serves a robust and passionate community of developers around the world. Our mission is to simplify cloud computing for every developer. We are working on solving some of the most challenging and interesting technology projects around, on a scale matched by few companies.

We are looking for a talented and enthusiastic writer for a new function at DigitalOcean! DigitalOcean has already built out a library of open source-focused tutorials and articles and now we are interested in bringing that same level of clarity and care to a new audience of potential customers. This person will be working very closely with the Product and Marketing teams to create engaging use cases, white papers, product documentation, in person and online workshops, and videos.

This role is an opportunity for a seasoned technical writer to influence and inform the stylistic direction of this new kind of content. The ideal candidate should be enthusiastic about teaching others, able to deliver content in a variety of ways (video, in person, written, etc) and be highly collaborative. They will be working with the Product, Demand Generation, Sales, and Community teams.

What You Will Be Doing:

• Creating highly technical product walkthroughs, videos, and workshops covering DigitalOcean product usage and specific use cases for potential large scale customers
• Documenting new DigitalOcean product releases and maintaining product documentation as features evolve
• Working collaboratively with in-house writers and external writers to produce content on a variety of topics related to distributed infrastructure
• Editing content written by external contributors, sales engineers, etc

What We’ll Expect From You:

• Exceptional written and verbal English communication skills
• General understanding of cloud based infrastructure components (compute, networking, storage)
• Experience writing for a technical audience on cloud computing concepts
• Experience working with documentation of in-process software
• Familiarity with server administration concepts and experience with at least one programming language is preferred
• Experience writing and producing screencasts is preferred

What You Can Expect From Us:

• Because we have amazing people. We can promise you will work with some of the smartest and coolest people in the industry. We work hard but we always have fun doing it. Archery classes, DJ lessons, and office pie fights are a thing. We care deeply about each other and take our “no jerks” rule very seriously.
• Because we value development. We are a high-performance organization that is always challenging ourselves to continuously grow. That means we maintain a growth mindset in everything we do and invest deeply in employee development.  You’ll need to be great to get hired here and we promise you’ll get even better.
• Because we care about you. We offer competitive health, dental, and vision benefits for employees and their dependents, a monthly gym reimbursement to keep you fit, and a monthly commute allowance to make your trips to and from work easier.
• Because we invest in your future. We offer competitive compensation and a 401k plan with up to a 4% employer match. We also provide all employees with Kindles and reimbursement for relevant conferences, training, and education.
• Because we want you to love where you work. We have a great office space located in the heart of SoHo NYC and offer daily catered lunches to keep your hunger at bay. We’re also very remote-friendly—we use Slack to communicate across the company—and all remote employees have the opportunity to take an all-expense-paid trip to our HQ to get quality in-person time with the team at least once a year. We also allow employees to customize their workstations to meet their needs—whether remote or in HQ.
• Because we value diversity and inclusivity. We are an equal opportunity employer and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.