Overview

At Elastic, we have a simple goal: to solve the world’s data problems with products that delight and inspire. As the company behind the popular open source projects — Elasticsearch, Kibana, Logstash, and Beats — we help people around the world do great things with their data. From stock quotes to Twitter streams, Apache logs to WordPress blogs, our products are extending what’s possible with data, delivering on the promise that good things come from connecting the dots. The Elastic family unites employees across 32 countries into one coherent team, while the broader community spans across over 100 countries.

We’re always on the search for amazing people. People who have deep passion for what they do and are masters at their craft. Right now we are looking for a IT Technical Project Manager to join our Elastic Business Systems Team. The Business Systems Team is responsible for supporting critical business operations while pushing the limits of our various SaaS platforms. This role is creates real value to our customers, both internal and external, by owning complex impactful projects such as centralising business on new common customer portal with integrated billing engine. It is not about managing VoIP implementations or converting legacy backup systems.

You will thrive in navigating ambiguity, adapt quickly to a changing environment, take a global view, be data driven and have a passion for optimizing process and structure. You balance critical thinking on achievement of project goals with hands-on delivery to ensure what needs to happen today gets done. We’re looking for people with strong influencing and customer service skills who are effective collaborating with multiple teams and building strong relationships with stakeholders.

To be successful in this role, you must be able to:

  • Develop and maintain standards for project management activities including, but not limited to, gathering requirements, establishing frequent communications, detailed documentation, identifying risks, and accurate timelines.
  • Directly manage small to large critical business systems projects from initial request through production release.
  • Identify project risks early, efficiently recommending resolutions to critical issues and drive to decision by the right individuals in a timely manner.
  • Be a conduit for communication, coordinating project meetings with stakeholders as well as regular communications with the Business Systems teams.
  • Work within an agile development environment, updating stories, Kanban Boards, and epics to facilitate project progress and reporting.
  • Be an integral part of a highly technical team with high expectations on their ability to deliver quality tools on a regular basis.

And have these qualifications:

  • Minimum 5 years project / program management experience (SaaS applications,  Software development, consulting).
  • Minimum 3 years leading multiple large projects in an enterprise environment including stakeholders from all different levels of leadership.
  • Previous experience with enterprise SaaS platform vendors (i.e. Marketo, Salesforce, Netsuite, etc.)
  • Previous experience with Agile Methodologies.
  • Plus for any Project Management Certifications (i.e. PMP, CSM, etc.)

Elastic is an Equal Employment employer committed to the principles of equal employment opportunity and affirmative action for all applicants and employees. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status or any other basis protected by federal, state or local law, ordinance or regulation. Elastic also makes reasonable accommodations for disabled employees consistent with applicable law.