Overview

Shopify Plus is making enterprise commerce simple. We give high growth, high volume merchants the scalability, reliability and flexibility they need. Shopify Plus is helping power commerce for companies like Nestle, Nine West, Kylie Cosmetics, and many more. We believe large merchants should love their commerce platform and we work hard each day to make that happen. Merchants are flocking to Shopify Plus as they see what they can achieve. We are growing quickly, and this is where you come in.

Schooling and decades of experience is not a requirement here at Shopify Plus. We feel that the best way to get experience and knowledge is not always in the typical classroom, but through practical experience, investment of energy, and passion. We pride ourselves on hiring intrinsically motivated and creative individuals that truly love what they do.

Requirements for the role:

  • 3 years of Sales Engineering experience
  • Great troubleshooting and analytical skills
  • A desire to learn, master and teach eCommerce and Shopify to our growing enterprise customers and agencies
  • Willingness to accept challenges and tackle tough issues head-on
  • A great phone and boardroom presence that includes an awesome sense of humour
  • A curious mind for how things work, what makes them tick, and an itch to solve problems
  • You’re a tinkerer, you’ve built an app, integration or script to make life easier
  • You’ve worked on client-side development with JavaScript, HTML, and CSS
  • You have a willingness to travel a minimum of once per month to visit potential new and existing Shopify merchants

Bonus:

  • You have engineering experience
  • You have a history of learning new web APIs
  • Familiarity with version control systems (git/Github is a plus)
  • Experience running your own business
  • Experience with Shopify or other ecommerce platforms

You’ll be working on things like:

  • Providing support to our current Shopify Plus sales and partner teams via emails, phone or even in-person meetings
  • Working to help vet and close deals from a technical requirements perspective for both our Enterprise Sales team and development partners/agencies
  • Answering inquiries about our APIs
  • Assisting with answering in-depth technical questions
  • Exploring creative ways to develop on the platform

Here’s how to apply:

If you’re interested in helping us shape the future of commerce, click the “Apply now” button to submit your application. Please address your cover letter to Andy, and tell him about something cool you learned recently.

Deadline to apply is February 14th at 12 pm EST.

About Shopify

Shopify is a leading cloud-based, multichannel commerce platform designed for small and medium-sized businesses. Merchants can use the software to design, set up and manage their stores across multiple sales channels, including web, mobile, social media such as Pinterest and Facebook, brick-and-mortar locations, and pop-up shops. The platform also provides a merchant with a powerful back-office and a single view of their business.

The Shopify platform was engineered for reliability and scale, using enterprise-level technology made available to businesses of all sizes. Shopify currently powers over 200,000 businesses in approximately 150 countries, including: Tesla Motors, Budweiser, Wikipedia, LA Lakers, the New York Stock Exchange, GoldieBlox, and many more.

Your personal growth is important to us, and we’ll give you everything you need to make it happen: learning budgets, mentorship opportunities, one-on-one coaching, skill development workshops, you name it. We encourage you to experiment, take risks, and pursue the things you care about. And if you make a mistake? That’s ok – learn from it, and share your experience with the team.

We hope you’ll love it here, but we also know that it’s not all about work. We’ll help you maintain a healthy balance with a gym allowance, parental leave, childcare benefits, flexible work hours, and catered meals to give you more time for the things you care about most.

We’re growing quickly, so there are plenty of opportunities to learn and grow. You’ll have the creative freedom to make a real difference in the world of commerce, and the chance to work with some of the best in the business.