Overview

Location: It is required that this person’s working hours overlap as much as possible with our team members in Europe. East Coast time zone is preferred.

Senior Operations Engineer

About the Team

Mozilla’s Services Operations Team is looking for an ambitious Operations Engineer. You’ll need solid Linux/UNIX skills and experience with standard web application stacks (LAMPy, Node.js, etc). You’ll also need to be able to program with a deep understanding of deployment challenges. You’ll be expected to provide hands-on technical engineering of our ever-growing server and application environments across multiple global data centers, and AWS. Most importantly, you’ll be an integral part of the team handling the infrastructure responsible for delivering Mozilla’s back-end services (such as Add-ons and Sync) to millions of Firefox users.

As a senior operations engineer at Mozilla, you will…

  • Maintenance of our core server infrastructure which includes helping to scale our back-end services from tens to hundreds of millions of clients
  • Support, tuning, maintenance, and documentation of our operating environment including builds, code deployment, and solving problems
  • Write, maintain, and expand automation scripts, metrics and monitoring tooling, and orchestration recipes
  • Work with product engineering to ensure code is production ready
  • Collaboration with QA, Security, and Engineering for coordinated code releases

Your Professional Profile

  • Have solid scripting knowledge (shell, Python, JS).
  • Some development background with Python, JS, or Go highly preferred.
  • Configuration management and orchestration experience. Puppet experience is a plus.
  • Experience working with a cloud infrastructure. AWS experience a plus.
  • Monitoring / metrics experience, including plug-in/check script writing and modification.
  • B.S. in Computer Science would be lovely, but real-world experience is preferred.

Next Steps

If our team sounds like a good fit for you please send us your resume with a cover letter. Tell us about why you’re passionate about Mozilla and this position. If you contribute to any open source software, or maintain a blog, Twitter, or similar online presence we’d love to hear about it.

About Mozilla

Mozilla is a thriving global community of technologists, thinkers and builders working collaboratively and openly to keep the Internet alive and accessible for all.

When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere. And you give us a chance to make a difference in your life every day. Join our team today and together we’ll make a better Web for tomorrow.

We’re a global community of users, contributors and developers working to keep the power of the Web in people’s hands. The collaborative efforts of Mozillians around the world drive forward the principles and aims of the Mozilla Manifesto.

• More than 1,000 volunteers contribute code to Firefox
• 400,000 people contribute to Mozilla through our project tracking system Bugzilla
• SUMO, Mozilla’s community-powered support site, helps an average of 10,000 Firefox users per week
• Students from more than 600 institutions in 57 countries spread Firefox as Mozilla Campus Representatives

Fast Facts about Mozilla:
• Half a billion people around the world use Firefox
• Firefox is free and open source software, with approximately 40% of its code written by volunteers
• Firefox is available in 89 languages
• More than 50% of global Firefox users use non-English versions
• Offices include: Auckland, Beijing, London, Mountain View, Paris, San Francisco, Portland, Taipei, Tokyo, Toronto, Vancouver