Senior Manager of Product Managment

Overview

At Amazon, we’re working to be the most Customer-centric company on earth. One customer experience that we’re constantly looking to take to a new level is how we fulfil and deliver their orders. Our goal is to exceed the expectations of all our customers by ensuring that their orders, no matter how large or small are delivered where and when they need them, as quickly, accurately, and cost effectively as possible. To meet this goal, Amazon is continually striving to innovate and provide best in class service levels through the introduction of pioneering new products and services in the last mile delivery space.

Prime Now is one of Amazon’s benefits for Prime members, which offers one-hour delivery on tens of thousands of daily essentials through a new mobile app. With Amazon Flex, individuals can now be their own boss while earning up to $25 or more delivering ultra-fast Prime Now and Restaurant orders. Both Amazon Flex and delivery experience of Prime Now are powered by the Flex App, which is available on iOS and Android. The Flex App works in concert with our advanced logistics systems and technology in the Flex Platform. The Flex App and Platform will allow the delivery partner to onboard, schedule delivery times in advance or on demand, guide them through their deliveries with in-app mapping and navigation, and more. You can find out more about Amazon Flex, our newest delivery innovation, at flex.amazon.com. Come join the team and help us make history!

We are looking for a Sr. Product Manager who can help us define and launch Amazon Flex at scale globally. This includes developing and implementing large scale efforts to attract and retain hundreds of thousands of Delivery Partners onto the platform. The ideal candidate will be highly organized and have a demonstrated track record of successful high exposure new product launch, marketing promotion and media events management, partnering with new product project/ownership as a marketing expert, juggling multiple projects with competing deadlines, and using customer data to identify and prioritize opportunities. Defining the Amazon Flex brand, creating, testing and roll out of messaging that drives clear value proposition and drives demand/sign ups, web site creation/launch and global marketing campaigns is part of the scope. He/she is very organized, highly creative, enthusiastic, detailed and customer-focused, and has strong writing skills. This person must be able to work at both a strategic level (generating new ideas to improve traffic growth and the customer experience) and at the tactical level (executing campaigns, working with agencies, and solving problems). Our environment is fast-paced and requires a candidate who is flexible, detail-oriented, and thrives in ambiguity.

The Sr. Manager will be responsible for:

· Identifying the roadmap for international expansion .
· Creating the business case for a country to have Flex
· Partner with local teams, tech, legal and other teams to create the business plan, incubation plan ,launch plan
· Get the plan approved from SVP
· Incubate and launch the markets
· Transition the operations to the local team

BASIC QUALIFICATIONS

To be successful in this role you will need to be a customer centric, innovator and analytical problem solver. You will need to think and act fast, deal with ambiguity and be able to develop ideas into products that work on a global scale.

· Bachelor’s degree in Business, Engineering, Science, Marketing, Communications, or related field required
· Experience creating and executing global campaigns, defining a brand, creating messaging and working with research agencies
· Experience with digital, social, experiential marketing
· Experience leading GTM strategies for launches
· Experience with online marketing
· Experience driving creation of video, digital and OOH marketing assets
· Ability to manage multiple responsibilities in a fast-paced and ever-changing environment
· Experience managing, motivating and building teams of people
· Listening skills
· Organizational skills
· Time management skills
· Negotiation skills

PREFERRED QUALIFICATIONS

· Master’s Degree in a related field
· Superior communication and analytical skills, including strong ability to identify and solve ambiguous problems
· High attention to detail and proven ability to manage multiple, competing priorities simultaneously
· Worked on launching new consumer brands in the gig economy/ app and other consumer high tech industries

Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation