Overview

Are you a great writer and storyteller? Passionate about cloud computing? Inspired by technology disruption?

Salesforce, the Customer Success Platform and world’s #1 CRM, empowers companies to connect with their customers in a whole new way. We are the fastest growing of the top 10 enterprise software companies, the World’s Most Innovative Company according to Forbes, and one of Fortune’s 100 Best Companies to Work.

Our growth, innovation, and Ohana spirit of Salesforce is driven by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which leverages 1% of our time, equity, and product to improve communities around the world. Salesforce is a team sport, and we play to win.

The Salesforce AppExchange Marketing team in Technology & Products organization is looking for a talented writer and storyteller to take on a formidable opportunity to help develop the content machine to promote AppExchange opportunity for prospective partners to build business apps and for customers to consume the right business apps for their business.

Working with the AppExchange Marketing Team, the Senior Content Writer will help execute the content strategy and editorial calendar to drive interest for our target personas – developers, prospective partners, existing partners and customers.

Responsibilities:

  • Work with the AppExchange Marketing leadership to create the AppExchange content machine for drumbeat of news for industry leadership, for developers, for partners and for customers
  • Write thought leadership blogs, articles, series, eBooks, social posts about the AppExchange marketplace, our partners and our customers that fits within our content strategy
  • Develop AppExchange content highlighting customer success with partner apps
  • Develop and deliver on-going content that aligns with our drumbeat of AppExchange to our key personas – developers, admins, partners, customers
  • Support additional marketing initiatives including asset production, social media monitoring and publishing, customer and partner success stories, to drive thought leadership and demand
  • Build and maintain strong relationships with a diverse set of internal and partner constituencies including ISV sales, AppExchange marketing, product marketing, and corporate marketing.

Experience/Skills Required

  • 10+ years of experience as a professional writer
  • Minimum 5+ years experience in high tech industry (preferably enterprise CRM) in the following areas: Writer, Journalist, Blogger
  • Degree in English, journalism, or related field
  • Stellar writer and story teller
  • Experience in creating and building differentiated, high value content including eBooks, blogs, articles, and more.
  • Ability to manage multiple priorities in a fast paced and dynamic working environment and build excellent rapport with internal teams; strong teamwork is a must
  • Proven track record in performing well in a fast pace environment and organizational skills to effectively manage multiple projects
  • Self-motivated and able to work independently
  • Positive and pro-active
  • Able to take direction, and then act on it appropriately
  • Accurate with both grammar and facts
  • Able to proof own work and be a self-editor

This position can be based in a Salesforce Hub office or remote in any US-based location.

About Salesforce

Salesforce, the Customer Success Platform and world's #1 CRM company, empowers companies to connect with their customers in a whole new way.

We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow your career at Salesforce. Together, with our whole Ohana made up of our employees, customers, partners and communities, we are working to improve the state of the world.

Aloha is the Salesforce way of life, and the way we make the vision of Ohana a reality. Our Aloha way of life centers around:

• Trust
• Customer Success
• Innovation
• Giving Back
• Equality for All
• Transparency
• Wellness
• Fun

These values inspire us, unite us, and make us uniquely Salesforce. And at the foundation of them all is Trust, our highest priority that extends into everything Salesforce touches.

The growth, innovation, and Aloha spirit of Salesforce are driven by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which leverages 1% of our time, equity, and product to improve communities around the world.

Salesforce is a team sport, and we play to win. Join us!