Overview

Come work within the Technology department at the Wikimedia Foundation!  We are administering a public OpenStack cloud (Infrastructure as a Service) with a modern Platform as a Service (Kubernetes) running on it.  We are dedicated to supporting developers within and outside of the Wikimedia Foundation.   Candidates need to be comfortable sharing ideas, providing guidance, following instructions, mentoring volunteers, and communicating in public and asynchronous ways (mailing lists/forums/irc). Our team works remotely and so can you!

Responsibilities:

  • Perform day-to-day operational tasks on Wikimedia’s Cloud Services infrastructure (deployment, maintenance, configuration, troubleshooting)
  • Support volunteer and staff developers using Infrastructure as a Service (IaaS) and Platform as a Service (PaaS) products
  • Implement and utilize configuration management and deployment tools (Puppet, Kubernetes)
  • Assist in the architectural design of new services and making them operate at scale
  • Assist in or lead incident response, diagnosis and followup on system outages or alerts across our stack

Requirements:

  • Bachelor’s degree and 5+ years related work experience; or equivalent work experience; or Master’s degree and 3+ years related work experience
  • Minimum of 5+ years of professional experience with infrastructure support and Linux
  • Solid development history with interpreted languages and web stack technologies.
  • Experience managing modern distributed container cluster management systems (Primarily Kubernetes but also Docker Swarm, Mesos, …)
  • Minimum of 3 years of experience with Open Source configuration management and orchestration tools (Puppet, Ansible, Chef, SaltStack, …)
  • Experience managing an elastic computing environment (Openstack, Cloudstack, …)
  • On-call support and off-hours coverage in a 24×7 environment
  • Solid understanding of networking and TCP/IP fundamentals
  • Ability and ambition to support staff and volunteer developers inside and outside of the Wikimedia Foundation
  • Strong verbal and written proficiency with the English language
  • Experience interacting with open source software projects and communities

Pluses:

  • Experience with Golang
  • Experience with advanced distributed storage and database systems (Swift, Ceph, Cassandra…)
  • Low level systems troubleshooting and debugging skills (CPU/memory profiling, C/C++ experience, in-depth Linux knowledge)
  • Experience with the use, maintenance and configuration of monitoring, metrics and logging infrastructure (Icinga/Nagios, Prometheus, Grafana, Graphite, Logstash/Kibana, etc.)

About Wikimedia Foundation

The Wikimedia Foundation is the non-profit organization that operates Wikipedia, the free encyclopedia.

Wikipedia and the other projects operated by the Wikimedia Foundation receive more than 431 million unique visitors per month, making them the 5th most popular web property worldwide.

Available in more than 287 languages, Wikipedia contains more than 32 million articles contributed by a global volunteer community of more than 100,000 people.

Based in San Francisco, California, the Wikimedia Foundation is an audited, 501(c)(3) charity that is funded primarily through donations and grants. The Wikimedia Foundation was created in 2003 to manage the operation of Wikipedia and its sister projects. It currently employs over 208 staff members. Wikimedia is supported by local chapter organizations in 40 countries or regions.

The Wikimedia Foundation offers competitive benefits including fully paid medical, dental, and vision coverage for employees and their eligible families (yes, fully paid premiums!). The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, massages, cooking classes, and much more. The 401(k) retirement plan offers matched contributions at 4% of annual salary.