Overview

As an Operations Engineer at Rainforest you’ll be working with more than 100 Linux servers running over a thousand VMs as well as our cloud infrastructure. A wide variety of tasks related to the operation of these VMs is to be expected. Efficient scaling as we grow is a top priority and we believe that development is not to be separated from operations; you will be writing code and working alongside developers to achieve these goals.

At Rainforest you’ll be part of an experienced and diverse team with members all over the world. We were built as a distributed team from the beginning and we’ve committed to implementing tools and processes that allow for and support continuous and effective communication – across the world! We get together several times a year, at our headquarters in San Francisco, to cement our work relationships and ties to the company and to have some fun together!

What you’ll do

  • Troubleshoot problems in our VMs while working closely with our customers and crowdsourcing support teams
  • Operations for more than 100 servers hosting 1000+ VMs
  • Scale our infrastructure and increase efficiency
  • Manage administration of our cloud infrastructure
  • Database management
  • Work both independently and within our distributed engineering team

What we’re looking for

  • 3+ years of Unix system administration experience
  • Scripting/programming skills
  • Familiarity with configuration management tools (Chef/Puppet/Ansible/etc)
  • A good understanding of computer network protocols
  • Experience with virtualization
  • Comfort with both cloud computing and bare metal servers
  • Experience working successfully both independently and with teams

Bonus Points For

  • Windows Desktop Administration

Our Stack

  • Ruby, Rails, Elixir
  • Go
  • Redis, Postgres
  • QueueClassic
  • KVM
  • Puppet
  • Heroku
  • AWS

How we’ll reward you (SF)

  • Competitive compensation and stock options
  • 100% Medical, dental, and vision insurance covered (50% for dependents)
  • Daily catered lunch and snacks
  • Subsidized commuter benefits
  • Voluntary 401 k program
  • Generous vacation time
  • Professional development, in-office career coaching, and conference attendance
  • Dog friendly offices
  • Whatever desk setup you need to get your job done
  • Weekly team activities like happy hours, in-office yoga, and much more

How we’ll reward you (Remote)

  • Flexible, remote work options
  • Generous vacation time
  • Competitive compensation and stock options
  • Voluntary 401 k program (US only)
  • 100% Medical, dental, and vision insurance covered (US only)
  • Professional development, career coaching, and conference attendance
  • 3x per year onsites- we’ll fly you into our beautiful San Francisco office to spend quality time with your teammates!

OUR COMMITMENT TO DIVERSITY AND INCLUSION

At Rainforest QA we believe that diverse teams improve our business. We are an equal opportunity employer and do not discriminate on the basis of race, religion, color, nationality, gender, sexual orientation, age, marital status, veteran status, or disability status.