Overview

Dropbox is a Virtual First company. For this role, we are hiring in Zones 2 and 3. Zones are determined by a successful candidate’s remote work location. US Zone 1 metro areas are not eligible for this role.

Role description

Dropbox is seeking a highly organized and strategic Legal Operations Associate to join our Legal team. This individual will play a critical role in optimizing legal operations, enhancing workflows, and leveraging technology to drive efficiencies across the organization. The ideal candidate is a proactive problem-solver who thrives in a fast-paced environment and has experience working with legal technology platforms and process improvement.

What you’ll do

  • Design and implement legal workflows and processes to enhance efficiency and streamline operations across the Legal team
  • Evaluate, implement, and manage legal technology tools, including but not limited to document management systems, e-signature solutions, CLM tools, and workflow automation tools
  • Own and manage our JSM, Confluence, Ironclad, and Spellbook Tools, while also making recommendations about Legal tools: related to efficiency, automation, and scale.
  • Develop and maintain dashboards and KPIs to track Legal department performance, matter management, spend analytics, and operational efficiency
  • Oversee outside counsel onboarding, approval processes, billing management and matter intake to ensure efficiency and compliance
  • Review and optimize workflows for contract intake, review, approval, and execution
  • Provide training and support to Legal team members on new processes and tools (a true change champion!)
  • Collaborate with cross-functional teams to align legal operations with broader organizational goals and participate in cross-departmental projects to drive improvements.
  • Maintain contract repositories and ensure proper documentation and accessibility of legal resources
  • Maintain the Legal Confluence knowledge base

Requirements

  • 3+ years experience in legal operations, legal technology, or a related role (law firm or in house)
  • Strong experience with legal technology platforms (e.g., JSM, Confluence, Ironclad, Spellbook or similar)
  • Proven ability to design and optimize workflows, processes, and procedures
  • Experience in document management systems, contract lifecycle management, and legal billing processes
  • Strong project management skills with ability to manage multiple initiatives simultaneously
  • Strong analytical and problem-solving skills, with the ability to interpret legal and operational data and provide actionable insights
  • EXCELLENT communication and interpersonal skills (written and via Slack), with an ability to work cross functionally and collaborate with attorneys and stakeholders across the business.
  • Must have solid Slack, Confluence, and MS Excel / Google Sheets skills. Experience with Ironclad is a strong plus!
  • Tech-friendly, curious about new technology, and a natural problem solver
  • Affection for spreadsheets is also a plus

Preferred qualifications

  • Experience managing outsourced legal services or vendor relationships
  • Familiarity with data analytics and reporting tools (e.g., Tableau, Power BI, or similar)
  • Experience leading change management initiatives and driving adoption of new tools/processes
  • Knowledge of legal compliance requirements and best practices

Total rewards

Dropbox takes a number of factors into account when determining individual starting pay, including the candidate’s experience, qualifications, skills and level; the local labor market; and applicable laws. Dropbox uses the zip code of an employee’s remote work location to determine which metropolitan pay zone applies.

US Zone 2: $105,200—$142,400 USD

US Zone 3: $93,500—$126,500 USD

US Zone 1: This role is not available in Zone 1

Salary is just one component of Dropbox’s total rewards package. All regular employees are also eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs). Read more about our benefits.

Dropbox is committed to a workplace where compensation is transparent and market competitive, ensuring all employees are fairly rewarded for their work.

Virtual first

Dropbox’s Virtual First way of working is designed to help people do their best work with flexibility, autonomy, and connection. Day to day, teams work remotely with nonlinear schedules and core collaboration hours that support deep focus and individual working styles. We prioritize asynchronous communication to improve clarity, respect deep work time, and reduce unnecessary meetings. While remote work is the primary experience for our employees, we also prioritize intentional, in-person connection. We bring teams together through regular team gatherings, on-demand workspaces, and Dropbox Neighborhood events in order to strengthen team cohesion, foster creativity, and enhance momentum. Virtual First is built to provide the same access to opportunity, growth, and impact for everyone, regardless of location.

This role requires travel to offsites and various other team gatherings (approximately 5-10% of the year or 2-3 days per quarter). We provide advance notice when possible and encourage candidates to discuss accommodation needs during the interview process.

AI fluency means using these tools to amplify human judgment, not replace it. We believe people with these skills will thrive as work and technology continue to evolve:

AI fluency

AI fluency is a core part of how we work and grow. It’s not about being an expert—it’s about using these tools thoughtfully and effectively to improve your work and support others.

We look for four key behaviors in candidates:

  • Ownership: You use AI responsibly by protecting data, applying sound judgment, and taking full accountability for the quality and accuracy of your work.
  • Experimentation: You explore new AI capabilities and apply them to improve your work within approved tools and practices.
  • Leverage: You use AI to enhance thinking, improve efficiency, and increase your impact within your team’s.
  • Learning: You stay current on emerging AI tools and trends, continuously build your skills, and share what you learn with others.

Together, these behaviors help build a workforce where technology amplifies human judgment, creativity, and impact.

Dropbox supports responsible use of AI for preparation, but misrepresentation of skills or experience is not permitted. To learn more, see our approach to AI in hiring.

Equal opportunity

Dropbox is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure all people feel supported and connected at work.