Overview

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies, from the world’s largest enterprises to the most ambitious startups, use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the role

The Instructional Design team supports the Global Sales Enablement team’s mission of enabling all GTM (Go-To-Market) teams and partners to be more efficient and effective, driving revenue growth and elevating the customer experience. We are looking for an experienced and highly skilled Instructional Designer to design, develop, and manage learning programs and resources that enable global sales teams to excel at selling Stripe products. The ideal candidate will be a highly motivated and collaborative team member, with a passion for designing engaging, relevant and impactful learning experiences. The candidate will be a strong project manager, with experience in sales enablement, and working with cross-functional teams.

What you’ll do

  • Work with stakeholders to create and manage learning strategies aligned to business priorities
  • Design and develop learning experiences that align to adult learning theory, instructional design best practices, and the unique needs of the sales organization
  • Conduct thorough needs analyses to identify learning gaps and define learning outcomes
  • Manage the design and development of learning solutions for a variety of audiences, using data and stakeholder feedback to iterate and improve programs
  • Ensure successful delivery of training programs, including managing timelines, logistics, and communication
  • Evaluate program effectiveness, identify opportunities for improvement, and implement changes to ensure impact
  • Serve as a subject matter expert on sales enablement learning and the design process
  • Drive stakeholder alignment and manage expectations around design decisions, development process and timelines
  • Manage vendors, consultants and contractors as needed

Who you are

  • 3+ years of experience in instructional design, sales enablement or a related field
  • Proven expertise in instructional design best practices, adult learning principles, e-learning design, gamification, etc.
  • Strong project management skills, including ability to manage multiple projects simultaneously, and to prioritize
  • Outstanding written and verbal communication skills
  • Ability to work in a collaborative and fast-paced environment, with a strong sense of urgency and attention to detail
  • Familiarity with learning management systems, authoring tools, and multimedia production
  • Passion for creating engaging and impactful learning experiences
  • Bachelor’s degree in instructional design, education, or a related field, or equivalent experience
  • A good understanding of the tech industry, business acumen, and an understanding of the sales process and sales enablement strategies
  • A portfolio that demonstrates a diverse range of learning solutions you have designed and developed, with evidence of impact

Nice to have

  • Experience with Articulate 360
  • Experience with project management software such as Airtable
  • Experience with video production and editing software such as Camtasia or Adobe Premiere Pro
  • Experience designing for a global audience

Working remotely at Stripe

A remote location, in most cases, is defined as “hiring will take place within your current location of residence in your country of residence.” This includes current users who are remote working for Stripe. The majority of Stripes are located in Stripe’s office hubs, and we aim to ensure that remote workers enjoy the same employment experience as those in a local Stripe office. If you are working remotely, we encourage you to visit our office hubs when you are able. In cases where a hiring manager has indicated that their team is only looking for in-office workers, remote applicants may also be considered as a reasonable accommodation (disability accommodation), even if the team’s current structure does not support remote work. If you meet the requirements for this role and have a disability, you are welcome to apply. We’d be happy to help you if needed.

Pay and benefits

The annual US base salary range for this role is $109,000 – $163,400. For sales roles, the range provided is the role’s On Target Earnings (“OTE”) range, meaning the range includes both the sales commissions earned and base salary. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in applying for this role are encouraged to apply as soon as possible. Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses, 401(k) plan, health insurance, and a variety of benefits.