Overview

FormAssembly is looking for an Infrastructure-Operations Engineer to help support and improve our environments that provide FormAssembly to our customers. To succeed, you’ll need solid Linux skills, experience with AWS and PHP-based application stacks (such as nginx and php-fpm, httpd and mod_php), a comfort investigating any problem and asking for help when needed, and the ability to identify and anticipate potential problems.

Responsibilities

You’ll be part of a team responsible for delivering FormAssembly reliably, securely, and with minimal delay. As a member of the team, you would be expected to:

  • Collaborate on planning, designing, and deploying technology and resources within the FormAssembly environments leveraging IBM and AWS Softlayer IaaS.
  • Maintenance of our FormAssembly infrastructure environments by participating in day-to-day system administration and helping scale our existing services to support our capacity needs.
  • Monitor servers and services within FormAssembly, including performance monitoring, reliability monitoring.
  • Write, maintain, expand components of our infrastructure, including puppet manifests, shell scripts, and other tooling.
  • Troubleshoot issues and outages, including participation in an on-call rotation.
  • Willingness to learn and adapt to keep up with trending technologies

REQUIREMENTS

Qualifications

  • Experience working remote or with a remote team. You should understand and appreciate the benefits and tradeoffs of working remote.
  • Experience with AWS technologies including Cloud Formation, RDS, ELB, CDN, Route53 and others.
  • Experience in designing, deploying, and supporting Linux installations, including containers, KVM virtualization.
  • Knowledge of automation on Linux, OS X, or Windows hosts or experience with configuration management tools.
  • Scripting knowledge using Python or shell.
  • Experience with nginx and Apache in PHP deployments.
  • Experience with MySQL, OSSEC, syslog, haproxy, load balancer, WAF

Bonus

  • Experience with Puppet using role-profiles, and Hiera.
  • Monitoring experience, whether its log monitoring using ELK, Graylog, graph-based monitoring using Graphana, host-resource monitoring using New relic, Datadog.
  • Backup management experience, such as using tools like Bacula or AWS CLI, python boto.
  • Advanced experience using LVM or filesystems such as ZFS, Gluster, AWS EFS
  • Experience with PHP.

BENEFITS

We offer a competitive salary with stock options in a growth stage company, health benefits, 401K, and flexible vacation time. Position is full-time, in Bloomington, Indiana or remote.

About FormAssembly

FormAssembly is a web-based service that helps businesses and professionals create state-of-the-art web forms and surveys, and collect data without the need for technical skills or desktop software.

FormAssembly offers many business-friendly features, like localization in over 30 languages, advanced integration with Salesforce, Google Apps, and other 3rd party services, and custom branding.

Customers use FormAssembly for surveys, lead acquisition, customer feedback, event registration, and to implement critical internal business processes.

FormAssembly serves a wide range of customers, from government and Fortune 500 corporations, all the way to small businesses, nonprofits, and individuals. Amazon, PayPal, New York City, Harvard, and thousands of other organizations worldwide rely on FormAssembly to capture the data they need quickly and securely, without tying up IT resources.

We're lean, bootstrapped, profitable, and growing rapidly - thanks to our impressive roster of customers.

We are a remote-first company. Our team is spread across 3 different countries and half a dozen US states. You're also welcome, of course, to work from Bloomington, Indiana, where the majority of the team is located. (It's been named one of the best cities for doing business and perhaps more importantly, is the #7 in the US for best places to bike!)