Overview

Founded in 1999 and based in San Mateo, California, SurveyMonkey is the world’s leading platform for turning people’s voices and opinions into actionable data — People Powered Data. Whether it’s with customers, employees, or a target market, SurveyMonkey helps curious individuals and companies — including 99% of the Fortune 500 — have conversations at scale with the people who matter most. It’s People Powered Data that allows them to understand not only “what” is happening, but “why.” SurveyMonkey’s 700+ employees throughout North America, Europe, and Asia Pacific are dedicated to powering the curious.

The Role

In this role, you will work as a member of the Data Infrastructure Engineering team, focusing on our Hadoop infrastructure. You will work with the rest of the team to maintain our data infrastructure, write automation, advise engineers on best practices, and participate in the on-call rotation. You will lead major Hadoop-related initiatives and cross-train. You will work closely with other members of Data Infrastructure Engineering, developers, product managers, and other stakeholders on projects from idea to implementation.

Responsibilities 

  • Build, maintain, configure, tune, and monitor our Hadoop clusters
  • Understand and troubleshoot issues across the stack (hardware, software, and network)
  • Design and build automation & tooling around all facets of Hadoop cluster operation
  • Document administration and response procedures through runbooks & playbooks
  • Train and mentor other data infrastructure engineers
  • Participate in the on-call rotation
  • Partner with engineering teams to improve data infrastructure usage and to follow best practices

Qualifications

  • Expert-level experience managing Hadoop clusters
  • Expert-level experience with Linux systems administration
  • You have experience with managing JVM services
  • Experience with configuration management systems (Ansible is a plus)
  • You have experience writing Python or other scripting language
  • Excellent communication skills and a proven record of partnering with other engineers
  • Experience with Kafka and Zookeeper is a plus
  • You have experience with other data technologies (Cassandra, MySQL, PostgreSQL) is a plus

Must be able to obtain and hold government security clearance at the Reliability level.

At SurveyMonkey, we offer competitive salaries, medical/dental benefits, PTO, RRSP matching, and equity compensation.

SurveyMonkey is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Accommodations are available for applicants with disabilities.