Overview
At Deft, we are our clients’ most trusted advisor. You might recognize us by our prior name and legacy as ServerCentral Turing Group, but Deft reflects who we are and the capabilities we bring to our clients every day.
The Deft team humanizes technology. We actively listen to our clients, learning and collaborating to develop tailored proposals that perfectly fit their needs. Then we proceed to design, build, operate, secure and scale unique technology solutions with a singular purpose: to deftly deliver on the promise of technology.
Do you have a passion for Cloud Services? Do you want to be a key technical leader? Are you a Virtuoso of the Microsoft Azure Cloud Platform? Do you strive to create something new and innovative? Is your passion for technology equal to your love for sharing innovations with others? Can you take a step back and understand the big picture? Are you committed to staying ‘in’ the technology and be hands-on? Come grow with us as we grow our Azure Cloud Consulting Practice!
Do:
• Assists in the implementation of end-to -end readiness programs and develops readiness content.
• Provide feedback to more senior engineers or serviceability team on functionality of products while providing feedback to the product group for product improvement.
• Resolves customer issues, working in collaboration with partners across the business, as required
• Leads functional business continuity/transformational projects and customer engagements (both technical and non-technical), delivering key objectives for the Cloud Function
• Applies broad knowledge of automated tools being used across other technologies and products while providing feedback for tool improvement.
• Monitors and provides maintenance for all related infrastructure
• Oversees tasks relating to system architecture enhancements, problem management, process improvement, reporting, and customer infrastructure
• Directs Workload/Workforce Management and Optimization related tasks
• Mentors and assists across the Cloud Function
• Conducts quality check development of technical training Products
• Provides technical expertise underpinning communications targeting a range of stakeholders – from individual contributors to leaders across the business
Deliver:
• Provides ideas and designs new solutions, methods, and products to update what existed prior
• Ensures the control, integrity, and accessibility of the cloud environment for the enterprise
• Collaborates with Account Managers and Business Development Consultants to build strong customer relationships
• Educates and shares knowledge with other Engineers and Administrators
• Assists with a whole systems approach to analyzing issues by ensuring all components
• (structure, people, process, and technology) are identified and accounted for.
I’m interested…is this the job for me? We are looking for:
• Bachelor’s degree in Computer Science, Management Information Systems, or a related technical field preferred
• Cloud Professional Exam Certificates: 2 Azure Certifications, AWS Certified Solutions Architect, Relevant technical certifications around Red Hat, MySQL, VCP-DCV, vRealize Operations, vSAN badge required
• 1 Microsoft Certification for Hyper-V Specialization required
• CCIA, CCEE, CCEA, CCA, MCSE/MCITP, MCSA, VCP-DCV, vRealize Operations, and/or vSAN badge certifications preferred
• 2-4 years of technical engineering and administration experience with a minimum of 1 – 2 years commercial experience as either a LAMP stack software developer and/or systems administrator
• Experience with high-availability, high-performance, open-source web technologies
• Experience with cloud platforms, open-source databases, and caching layers
• Experience working in a containerized environment (Docker/LXC)
• Technical customer support experience in a cloud hosting/technology environment
• Intermediate experience in VMware virtual systems preferred
• Passionate about technology and has a desire to constantly expand technical knowledge
• Detail-oriented in documenting information and able to own customer issues through resolution
• Able to handle multiple tasks and prioritize work under pressure
• Demonstrate sound problem-solving skills coupled with a desire to take on responsibility
• Strong written and verbal communication skills, both highly technical and non-technical
• Ability to communicate technical issues to nontechnical and technical audiences
• Fluency in multiple languages is a plus
At Deft, our culture and core values are important to us. As a diverse team of passionate pathfinders, we deliver on the promise of technology. If this sparks your interest, we’d love to chat with you!
- Make a difference for our clients daily
- Find a way forward
- Push to your potential
- Care, and show up for each other
Benefits: Paid PTO/Vacation time, RTA and CTA Transit Benefits, 401k with 4% employer match, free employee collocation and cloud account, technology allowance program with monthly payroll reimbursement, Life Insurance/Long Term Disability, Health Insurance with HRA, Vision Insurance, Dental Insurance, and a fun and casual work environment.
Deft is committed to a diverse and inclusive workplace. Deft is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
As part of this commitment, Deft will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact hr@deft.com.