Overview

CareMessage is the leading solution focused on patient engagement for the underserved. Since launching our product in 2013, we have grown to work with over 200 healthcare organizations across the United States and reach over 1.5 million lives. Our web-based platform allows healthcare providers to reduce no shows, increase attendance to preventive care screenings, and improve chronic disease management- all via simple “nudges” sent through text message.

What we’re looking for —

The CareMessage team is looking for our first Data Scientist to help us gain valuable and actionable insights from our patients on our platform. This role will work closely with our Health Outcomes, Engineering and Product teams to help prepare, model and operationalize large datasets. You will work with Engineers to build data pipelines that will allow the company to analyze data in real-time. As the company grows, you will help us develop and scale our data strategy. We see this as a great role for someone who is passionate about improving the health of vulnerable populations and is looking for an opportunity to have a meaningful impact on our company’s future.

Within 1 month, you will…

  • Gain a deep understanding of our product, customers and our team/company goals
  • Understand internal processes and collaborate with product, design, engineering and health outcomes teams
  • Perform queries and become an expert in our data infrastructure and data sources

Within 3 months, you will…

  • Work fluidly across teams to spearhead the prioritization of CareMessage’s data needs
  • Enable CareMessage and our customers to make more data-driven decisions by performing statistical analyses that describe, diagnose and predict user behavior
  • Demonstrate value of work by visualizing and communicating your insights to the company in an effective and engaging manner

Within 6 months, you will…

  • Create and lead a short- and long-term data strategy that will help the company scale our efforts and improve the health of our patient population
  • Experiment to find innovative ways to tackle potential roadblocks and gain deeper insights out of our data (e.g. machine learning techniques)

Must haves:

  • Proficient in R, SQL and Python
  • At least 2 years professional work experience as a Data Scientist
  • Solid foundation in statistics (e.g., multivariate analysis, A/B testing)
  • Advanced degree (Masters or PhD) in applied science, mathematics or engineering
  • Very strong written and verbal communication skills
  • Positive attitude, self-starter and excited by challenges

Nice to haves:

  • Experience with machine learning and working with healthcare data
  • Experience working with underserved patient populations in a healthcare or community-based setting or personal experience within a community negatively impacted by health disparities
  • Ability to work from our San Francisco office, or relocate to our San Francisco office for the first three months

Benefits:

  • Flexible work from home policy and transportation stipend
  • Competitive salary and 401k
  • Health, dental, and vision insurance- partial coverage for dependents
  • Professional development and formal performance review process
  • Transparency with financials and metrics
  • Work on a product that impacts millions of underserved patients in the United States

We are committed to equal opportunity regardless of race, color, religion, sex, gender identity, national origin, military or veteran status, marital status, sexual orientation, etc. We actively encourage candidates from diverse backgrounds to apply.

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You can learn more about our team by visiting our profile on The Muse.

Learn more about our users here

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About CareMessage

CareMessage is a high-growth startup using our mobile SaaS platform to improve the health and wellness of millions of underserved patients.

When you think about big opportunities in healthcare IT, few people will argue that chronic disease prevention and management are ripe for disruption and a massive opportunity. The number of affected lives is mind-numbingly large, and the dollars are too.

This is particularly true for patients that are low income and underserved. In fact, being low income is a significant predictor of low health literacy and poor self-management skills, with patients below the poverty level constituting 43% of the health illiterate and a majority of the poorly managed.

With the implementation of the state and federal exchanges and an influx of individuals through the expansion of Medicaid into the health care ecosystem, payers and providers are struggling to serve this increase in low to modest income population with limited resources. This necessitates innovative approaches to facilitate health care delivery and promote self-management in light of increasing demand for healthcare services.

In order to succeed in solving this massive problem, you have to be highly innovative, highly available, and uniquely tailored to the key use cases of the complex healthcare industry. It takes years of intense focus, strong financial backing, and a great product in order to deliver a winning solution. We believe CareMessage (www.caremessage.org) has done all of these things and is positioned to be a breakout company in this exciting category.

CareMessage is a unique, fast growth (1,000%+ CAGR) SaaS not-for-profit health technology company dedicated to improving healthcare outcomes for underserved patient populations in the United States (and some day, globally). CareMessage’s technology acts as a bridge between the patient/caregiver and the healthcare organization, typically a hospital, clinic or health plan. For the healthcare organization, CareMessage’s cloud-based dashboard enables staff members to automate various kinds of interventions for individual and groups of patients. The patient/caregiver receives targeted alerts, reminders and notifications through text and voice messaging.

Over the last year, the Company has been tripled in size, quadrupled its total customer base and achieved significant revenue growth (including partnering with some of the largest health systems and health plans in the country). This is exciting times at CareMessage as we embark on the journey to make a huge impact with unprecedented growth.