Overview

The target locations for this position are the United States and Canada, in office or remote.

As a Data Operations Engineering Manager you’ll be responsible for the infrastructure associated with Firefox Telemetry, Experimentation and Mozilla’s data back-end services.

As the Data Operations Engineering Manager you will…

  • Lead a talented team of data operations engineers.
  • Own the full stack of Firefox data infrastructure: network, cloud, OS, application code, and their end-to-end performance and reliability.
  • Manage and prioritize new projects, ongoing support, and technical debt.
  • Drive improvements from operations back into development and vice versa.
  • Measure, maintain, and report appropriate SLAs across products to internal and external partners.
  • Be 3rd-tier escalation point for Firefox data infrastructure problems, including on-call.

Your Professional Profile

  • Bachelors degree (or higher) in Computer Science and/or equivalent experience.
  • 10+ years ops experience, 3+ years ops leadership experience.
  • Ability to accept direction and communicate with various levels of management and technical expertise.
  • Experience working with both agile and train based development methodologies.
  • Experience supporting production Python and NodeJS applications.
  • Confidence in being able to review scripts, plans, and automation logic for your team.
  • Solid experience in cloud environments, specifically Amazon AWS.
  • An understanding of ETL, data modeling, and distributed processing.
  • Working knowledge of database systems (SQL and/or non-relational).
  • Familiarity with maintaining and managing data technologies including Kafka, Spark, and Presto.
  • Configuration management, deployment automation, and monitoring experience.

About Mozilla

Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online.

Next Steps

If our team sounds like a good fit for you please send us your resume with a cover letter. Tell us about why you’re passionate about Mozilla and this position. If you contribute to any open source software, or maintain a blog, Twitter, or similar online presence we’d love to hear about it.

Mozilla is committed to Equal Employment Opportunity throughout our recruiting and hiring process and is dedicated to growing diversity in our workplace.

About Mozilla

Mozilla is a thriving global community of technologists, thinkers and builders working collaboratively and openly to keep the Internet alive and accessible for all.

When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere. And you give us a chance to make a difference in your life every day. Join our team today and together we’ll make a better Web for tomorrow.

We’re a global community of users, contributors and developers working to keep the power of the Web in people’s hands. The collaborative efforts of Mozillians around the world drive forward the principles and aims of the Mozilla Manifesto.

• More than 1,000 volunteers contribute code to Firefox
• 400,000 people contribute to Mozilla through our project tracking system Bugzilla
• SUMO, Mozilla’s community-powered support site, helps an average of 10,000 Firefox users per week
• Students from more than 600 institutions in 57 countries spread Firefox as Mozilla Campus Representatives

Fast Facts about Mozilla:
• Half a billion people around the world use Firefox
• Firefox is free and open source software, with approximately 40% of its code written by volunteers
• Firefox is available in 89 languages
• More than 50% of global Firefox users use non-English versions
• Offices include: Auckland, Beijing, London, Mountain View, Paris, San Francisco, Portland, Taipei, Tokyo, Toronto, Vancouver