Overview
We’re looking for a Customer Success Manager to work with our Enterprise customers through the onboarding, adoption and renewal phases of the customer lifecycle.
REQUIREMENTS
YOU LOVE
- Helping others improve their design workflow by adopting best-in-class technology
- Delivering best practices for product design within different verticals and environments, based on specific client use cases, industry standards, and an understanding of emerging tools
- Engaging with the design community in your local design community through InVision hosted events, onsite client visits, and focused industry events and meetups
- Developing relationships with designers, product teams and other stakeholders in the design space
- Contributing to the growth and adoption of InVision across our Enterprise customer base
YOU ARE
- Comfortable in a native design environment (Photoshop, Sketch, etc)
- Experienced with InVision and other prototyping and collaboration tools
- Excited to promote the adoption and expansion of InVision across our Enterprise customer base
- Biased towards immediate actions and results
- A highly motivated self-starter with strong organizational and time management skills
- An excellent communicator and presenter — people like you, and you make things happen
YOU HAVE
- Comfort engaging with end-users, evangelizing InVision and driving adoption across multiple stakeholder groups
- Worked directly with customers or internal stakeholders through remote and in-person presentations
- The ability to thrive in a variable and demanding startup environment
- Passion for design
BENEFITS
InVision offers an incredibly unique work environment. The company employs a diverse team all over the world. In the United States we have teams including hubs in New York, San Francisco, Austin, Portland, and Boston. Each InVision team member is given the freedom and tools to do their best work from wherever they choose. Among our benefits we offer competitive health plans, 401k, a flexible vacation policy, unlimited Starbucks cards for each employee, and unlimited books related to your profession.
InVision is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.
About InVision
InVision gives teams the freedom to design, review, and user test productsโall without a single line of code. With intuitive tools for prototyping, task management, and version control, it's your entire design process, all in one place.
We enable companies of all sizes to discover the power of design-driven product development. Thatโs why more than 2,000,000 designers, product managers, marketers and other stakeholders at so many of the worldโs most loved startups, agencies, & corporations use InVision every day, including Uber, Evernote, Twitter, Adobe, Salesforce and many more.
We are a funded startup with a bootstrap mentality, but we really value our talented team. What's that mean for you? Highly competitive salaries PLUS great options packages that get you in early on what is going to be a bright future.
Who says you need to move to work at a great company? Not us. We know there's great talent all over the place and we are a completely distributed company. Do great work from an environment that you're comfortable in.