Overview

Do you enjoy helping others? Are you looking for a company with great benefits and monetary incentives? We want to hear from you!

As a Customer Care Assistant working in a call center environment, you will be working to support customers with their accounts.

Your responsibilities will include, but are not limited to the following:

  • Ability to navigate through multiple computer applications with speed and accuracy.
  • Ability to work with customers to resolve inquiries.
  • Provide troubleshooting assistance to customers
  • Ability to accept and implement coaching and feedback in order to achieve individual and team performance goals.
  • Maintain a high level of world class customer service/professionalism to a wide range of customers.
  • Recommend products that best suit the customer.
  • Ability to read and interpret documents.

Qualifications

Successful candidate for this position will have:

  • Six months experience in providing customer service either via phone or in person
  • Ability to type (WPM vary based on Client Requirements)
  • Maintain a positive environment, working with co-workers and customers within a diverse culture.
  • Excellent telephone manner and listening skills.
  • The ability to relate to customers in a professional and courteous manner.
  • The ability to work in a team environment.
  • The ability to work under pressure.
  • The ability to sit for long periods of time.
  • Excellent attention to detail and multi-tasking ability.
  • Self-motivation to work under his/her own initiative.
  • Must pass drug test and state, federal and criminal background check
  • Must have High School diploma or general education degree (GED).
  • Must be at least 18 years of age or older
  • High Speed internet 10 MBPS download and 1 MBPS upload

If this describes you, then apply online today!

About Xerox

Xerox (NYSE: XRX) is helping change the way the world works. By applying our expertise in imaging, business process, analytics, automation and user-centric insights, we engineer the flow of work to provide greater productivity, efficiency and personalization.

We conduct business in 180 countries, and our more than 140,000 employees create meaningful innovations and provide business process services, printing equipment, software and solutions that make a real difference for our clients – and their customers.

There are so many places to succeed here – it’s hard to pick just one career. We’ll give you the chance to move around, build your skills and make your experience as a Xerox employee your own.

Why build your career at Xerox?

Because every day you’ll work alongside people who are as passionate about new ideas, customer service and success as you are. In fact, this passion is at the heart of what we do.

Celebrating New Ideas

Throughout our history, we’ve invented new products, developed new services and prospered as a company because we celebrate new thinking. Just by doing your job, you’ll help us carry on this policy.

Ready for Real Business

We are a $22 billion leading global enterprise for business services and document management. Through our broad portfolio of technology and services, we provide the essential back-office support that clears the way for clients to focus on what they do best: their real business.

Services-led, Technology-driven

Headquartered in Norwalk, Connecticut, USA., Xerox provides leading-edge document technology, services, software and genuine Xerox supplies for graphic communication and office printing environments of any size. We also offer extensive business process outsourcing, including data processing, HR benefits management, finance support, and customer relationship management services for commercial and government organizations worldwide.