Overview

About Affirm

At Affirm, we exist for the moments that matter, giving people access to credit without the hidden fees, and helping people manage their money more effectively. We are a team of 1,800+ building a financial product that works for everyone, and we are looking for people who share that vision.

Affirm was founded in 2012 by Max Levchin, the co-founder of PayPal. We offer consumers a smarter, more transparent alternative to credit cards, helping people buy and pay over time with a real understanding of how much they will pay.

About the team

As the Content Design team at Affirm, we are responsible for creating clear, human and engaging content for our products. We have designers and writers who work closely with Product Design, Product Management and Engineering to create a cohesive product experience for our customers.

Our content team is a growing practice with big ambitions. We are passionate about our craft and driven by creating a product that is simple, honest and accessible. We focus on UX writing, product messaging and content strategy across all of our products and experiences.

What you will do

  • Shape the user flow, information architecture, content hierarchy and UX writing for web and native app experiences for our customers.
  • Write concise, consistent and user-centered content for various user flows, notifications, emails and texts across different product experiences.
  • Effectively prioritize work and manage stakeholders across multiple teams and projects.
  • Work with Product Designers to shape the product experience and ensure the content is clear, consistent and on-brand.
  • Collaborate with Product Managers and Engineering to understand business goals, technical constraints and user needs.
  • Use data, research and testing to inform content decisions and improve the product experience.
  • Help evolve and strengthen our style guides, content standards, tone of voice and reusable patterns.
  • Grow and support our content design practice at Affirm, helping to establish content design as a key discipline within the Product Design organization.

What we look for

  • 3+ years of experience as a UX writer, content designer or in a related role, working on consumer-facing products.
  • A strong portfolio that demonstrates your ability to shape product experiences through content, including examples of UX writing and content strategy work.
  • Experience working in a fast-paced, agile environment, collaborating with cross-functional teams.
  • Strong communication skills, with the ability to articulate design decisions and advocate for the user.
  • A deep understanding of UX principles, information architecture and content strategy best practices.
  • Experience with Figma and other design tools.
  • A passion for creating simple, honest and accessible product experiences.

Compensation and benefits

Base Pay Grade C. Equity Grade 1. Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents).

USA base pay range (CA, WA, NY, NJ, CT) per year: £80,000 – £118,000

USA base pay range (all other states) per year: £73,000 – £106,000

Remote-first with flexibility built in

Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the United States. While we have hubs in Chicago, New York, San Francisco, San Diego and Toronto, most roles are remote.

Roles in Poland can be done remotely from anywhere in Poland.

Roles in Spain can be done remotely from anywhere in Spain.

Please note that some roles in the US are limited to specific locations and this may be mentioned in the job description.

Benefits designed for you

  • Health care: Health care coverage at no cost. We cover 100% of premiums for employees and their dependents.
  • Spending stipends: Monthly stipends support your tech setup and the ability to choose health and wellness benefits.
  • Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
  • Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.