Overview

Twitch is looking for a passionate, high energy addition to our international Admin team. Twitch Admins are the core of our efforts to keep Twitch a welcoming and safe place for people to build communities. Alongside other Admins around the world and our dedicated Moderation Team in San Francisco, you’ll be an essential element of trust and safety efforts on our platform.

Responsibilities

  • Evaluate and action on user reports of Twitch policy violations quickly and effectively
  • Evaluate copyright infringement notices and take down infringing content
  • Moderate channels for special events or promoted content
  • Prioritize to quickly act on sensitive community issues
  • Maintain expert understanding of Twitch’s policies, site features, and internal documentation
  • Contribute your insight and skills to the Moderation team to support Twitch’s global community

Requirements

  • 2+ years relevant professional or amateur experience as manager or moderator in online communities or social media
  • Deep familiarity with Twitch, streaming, and internet culture
  • Excellent written and verbal communication skills
  • Ability to evaluate information and quickly make a sound conclusion based on an existing framework
  • Mentally and emotionally resilient to offensive or disturbing behavior, language, and content
  • Comfortable with working remotely and independently as part of a larger team
  • Ability to multi-task and monitor several information flows simultaneously
  • Organized and detail oriented but can still think critically about higher level goals

Bonus Points

  • Multilingual
  • Familiarity with Google Docs and content or community management tools
  • Proficient with Twitch chat bots

Perks

  • Extremely flexible schedule and time off
  • Remote position so you can work from home
  • Dedicated staff at Twitch HQ to support you
  • Training and mentorship
  • Excellent networking opportunity in the streaming space

About Twitch

Twitch is the world’s leading video platform and community for gamers, with more than 100 million visitors per month. We connect gamers from around the world by allowing them to broadcast, watch, and chat with each other. Twitch’s live and on-demand video platform forms the backbone of a distribution network for video game broadcasters including pro players, tournaments, leagues, developers and gaming media organizations. Twitch is leading a revolution in gaming culture, turning gameplay into an immersive video experience. Learn more at http://twitch.tv.

We are an equal opportunity employer and value diversity at Twitch. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

About Twitch

Twitch is the world’s leading video platform and community for gamers. More than 100 million gamers gather every month to broadcast, watch and chat about gaming.

Twitch’s video platform is the backbone of live and on-demand distribution for leading video game broadcasters including casual gamers, pro players, tournaments, leagues, developers and gaming media organizations. Twitch is leading a revolution in the gaming community, working to create a participatory experience that transcends gameplay.

Our Challenges:

Twitch is tackling and solving some of the hardest technology problems on the planet and doing things that nobody’s done before, or at least haven’t done well.

• Twitch is one of the biggest users of bandwidth in the U.S. and in the world. We’re building our own video CDN to make sure that we provide the best service possible, and we’re doing it as quickly and efficiently as possible.
• Our live chat system, TMI, regularly delivers over 1 million messages a second, and that number is growing rapidly.
• Our engineering team is targeting platforms from the desktop web, to iOS, Android, and every next generation gaming console.

Our People:

It’s sort of a given—every career page invariably talks about how awesome and incredible the people you’ll be working with are. But objectively, we ARE the most awesome and incredible! We’ve got everyone from young grads who are excited to try to change the world, to grizzled dot-com veterans who have done it before and want to do it again.

We have people with graduate degrees from some of the world’s most prestigious universities, and college dropouts whose primary qualification is the ability to get things done.

Our Perks

You should never work somewhere just because of their perks, but we do have some awesome ones. Happy people are productive people, so we have catered lunches and dinners, snacks, gym memberships, massages and more.