Overview
As part of the New York Times, The Wirecutter is helping more people than ever. We strive to be the most useful resource for those seeking to avoid the hassles inherent in shopping and make meaningful buying decisions. As the ways we provide help to our readers expands, the data associated with that content and its usage grows exponentially.ย Our needs for interpreting that info and applying the insights to how we help readers even more becomes greater.
The Wirecutterโs data team is seeking an experienced data analyst that will serve stakeholders from across the company by providing them with insights in a timely fashion that they can apply to their work to help ensure weโre accomplishing our mission and providing the best service to our readers. This person needs to have a background in statistical analysis, ideally within ecommerce and publishing. They will work closely with the Database Administrator and the Director of Data Analytics.
The Data Analyst would be responsible for fulfilling data requests and proactively exploring our information for actionable insights and then presenting reports and findings to the appropriate teams, as they will be the direct point of communication with stakeholders. They will also be responsible for helping to define and track KPIs from across the company.
Ideally, you have:
- Excellent organization habits
- Strong communication skills
- A knack for explaining technical things to non-technical audiences
- A hunger and curiosity for knowledge
- A desire and ability to learn about the ways different stakeholders view a problem, especially non-technical ones
- A passion for business and process improvement
Primary Responsibilities:
- Work with cross-departmental stakeholders to understand their needs and understanding of the metrics they use
- Managing report request mechanisms and queue and follow up with requesters to vet their inquiries for intended usage to deliver the most appropriate reporting and insights
- Balancing the goals and needs of different departments by weighing requests amidst the overall groupโs goals
- Providing reporting accompanied by full analyses, selecting the appropriate information to present and translating it into actionable insights
- Using specialized statistical modeling software for exploration of data sets
- Building dashboards and reports in Excel or specialized BI software for presentation of findings
- Managing user groups and access rights across a suite of web-based reporting dashboards
Qualifications:
- Excellent verbal and written communication skills
- Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
- 4-year degree in statistics or related field
- Minimum 3 years of experience in a data analyst role at an e-commerce company preferred or online publisher
- Data modeling and analysis tools
- A relational database language based on SQL
- Strong proficiency with analytical analysis tools such as R or Excel
- Experience with data visualization/BI tools (such as Chart.io)
- Familiarity with web analytics software such as Google Analytics
About The Wirecutter
The Wirecutter, and its associated sites, are about helping people find the best gear to buy using dozens of hours of research of all available sources and our own testing.
Whatโs different in how we do things is our directness in recommending people exactly what we would buy ourselves or recommend to our loved ones--we donโt ask people who are looking for our advice to click through multiple pages of reviews or meaningless industry news to exploit them for advertising inventory. We just give them our recommendation in a single page, and the evidence of why that is and why they should believe us, and let them them get on with their lives. It's that simple.
You may be aware that we run our company in service of our readers. Less known is our commitment to the people with which we work. We ask everyone who works here to be effective, to be efficient, and to move the needle every day.
In exchange, we offer you the ability to work from wherever on your own hours for competitive pay at a reasonable pace. We love working with people who can get it done in a world-class way and can communicate well with a team, and who know how to enjoy a balanced life outside of work.
Salary and perks: Although we are a small, bootstrapped company, we pride ourselves in offering competitive compensation including, but not limited to, healthcare coverage, PTO, and a flexible work schedule. We want to make sure every employee is happy and has the tools, resources, and knowledge to grow with the company.