Overview

We’re Salesforce, the Customer Company. If you believe in world-class service, with proactive, AI-assisted support, we’d love to hear from you. Our team of product and service experts helps millions of customers around the world run their companies more effectively and grow their businesses.

Are you passionate about data, AI, and customer success? We’re looking for a Pre-Sales Solution Engineer to join the team and help drive our Master Data Management (MDM) practice. This role is perfect for someone who loves working with customers, translating data challenges into business outcomes, and shaping solutions that power AI and digital transformation.

About the role

Salesforce is looking for a Pre-Sales Solution Engineer with deep Master Data Management (MDM) expertise to join our SMB sales team. This role is ideal for a highly technical, strategic storyteller who can translate complex data challenges into clear business value.

You will partner directly with Account Executives, acting as the technical authority on MDM and helping customers understand how Salesforce’s next-generation MDM platform can unlock trusted, AI-ready data. You’ll lead discovery, demos, and proof of concepts while shaping solution architecture and guiding customers toward scalable, governed data foundations. In this role, you will work closely with the broader Data Cloud and MuleSoft ecosystem to bring MDM to life for customers, bridging MuleSoft and Informatica and explaining how unified, clean, trusted data powers agentic AI, automation, and analytics.

Role essentials

Proven experience in a technical sales or delivery role designing, configuring, and demonstrating Master Data Management solutions

Understanding of MDM fundamentals, including:

  • Identity & Entity Resolution: Deduplication, survivorship, matching rules, and building trusted 360-degree views of customers, products, or assets.
  • Data Modeling: Unified data models, hierarchies, and relationships.
  • Governance & Workflows: Stewardship, data quality, approval workflows, and compliance (e.g., GDPR, CCPA).
  • Data Integration: Real-time and batch ingestion, API-based integration, and event-driven architecture.
  • Headless MDM: API-first, composable data services that integrate seamlessly into modern stacks.

What you’ll do

  • Partner with Account Executives to drive MDM opportunities across SMB accounts.
  • Lead technical discovery sessions to uncover customer data challenges and define value-based solutions.
  • Deliver compelling product demonstrations and build tailored proof of concepts that showcase Salesforce MDM in action.
  • Advise customers on MDM architecture, data governance, and integration strategies.
  • Develop reusable assets, demo environments, and best practices to accelerate the MDM practice.
  • Collaborate with Product, Engineering, and Partner teams to share customer feedback and influence roadmap priorities.

What we’re looking for

  • Deep knowledge of MDM concepts and hands-on experience with MDM platforms (Salesforce, Informatica, Reltio, Boomi, Talend, or similar).
  • Familiarity with Data Cloud, CRM, and data integration tools (MuleSoft, APIs, ETL/ELT).
  • Strong understanding of AI and data strategy—how clean, unified data enables agentic AI and automation.
  • Excellent presentation and storytelling skills; able to simplify complex technical topics for business audiences.
  • Experience working in a fast-paced, customer-facing role with multiple stakeholders.
  • A collaborative mindset and passion for learning new technologies.
  • Ability to travel as needed to support customers and team events.

Required qualifications

  • Minimum of 4 years of professional experience in a relevant field.
  • Strong technical background in data management, integration, or analytics.
  • Hands-on experience with MDM, data quality, or data governance solutions.
  • Excellent communication skills, both written and verbal.
  • Bachelor’s degree or equivalent experience.

Preferred

  • Salesforce certifications (e.g., Data Cloud Consultant, Administrator, or Platform App Builder).
  • Experience with Informatica MDM or MuleSoft.
  • Knowledge of SQL, APIs, and data modeling concepts.

Pursuant to the San Francisco Fair Chance Ordinance, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, our mission is to make the world a better place by empowering everyone to reach their full potential. We’re looking for amazing people who are ready to take their career to the next level. We are committed to creating an inclusive and supportive environment where everyone can thrive. Unleash your potential at Salesforce. Together, we’ll define what it means to be truly customer-centric. Because Salesforce is where your potential can truly take shape. Your journey starts here.

If you require assistance due to a disability applying for open positions please submit a request via this Accommodation Request Form.

Please note that Salesforce uses AI tools to help assess your application. This process is fully compliant with applicable law, and final hiring decisions are made by humans. To learn more about how Salesforce uses AI in recruitment, please see our AI Use Policy.

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the change by being committed to tackling all forms of inequality through our policies, practices and products. It means that we are committed to equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, national origin, ancestry, age, sex, sexual orientation, gender identity or expression, marital status, genetic information, medical condition, pregnancy, disability, veteran status, or any other legally protected characteristic.

The typical base salary range for this position is $134,750 – $180,250 annually. In certain locations, the salary range may be higher. Please see below for more information.

There is a different range applicable to specific work locations. In California and New York, and select cities, the range is $148,190-$198,170 annually. This is a U.S.-based position. This position is eligible for incentive pay and equity. Full benefits include health care, paid parental leave, flexible time off, education reimbursement, wellness programs, company holidays, and more. Salary is only one component of total compensation. Explore more about our benefits at https://www.salesforcebenefits.com.